The Connected Practice

The Curbside Trap: Why Physicians Aren't Billing for Their Best Work

Hosted by Dr. Kevin Halow, MD MBA FACS
S2 · Ep4 · 8:17
The Curbside Trap: Why Physicians Aren’t Billing for Their Best Work

What You'll Learn in This Episode

The Hidden Value of Curbside Consults

Understand how informal physician to physician consultations represent valuable clinical expertise and cognitive work that often goes uncompensated.

Why CPT Codes 99446 Through 99452 Matter

Learn how the interprofessional consult codes 99446 through 99452 can allow physicians to bill for consultative work without requiring a face to face patient visit.

The Challenges of Billing for Consultations

Explore the administrative barriers involved in billing, including the 14 day rule, patient consent, time tracking, documentation, and coordination with coders and billers.

How Uncompensated Work Contributes to Physician Burnout

Understand how repeated unpaid curbside consultations add another layer of administrative and cognitive burden to already demanding clinical workflows.

Turning Curbside Consults Into Billable Clinical Events

Learn how structured clinical communication can help transform informal consultations into documented, protected, and potentially billable clinical interactions.

How HCC Consult Core Supports Physician Collaboration

Discover how HCC Consult Core within ClinicianCore can help automate the consult process through audit trails, consultative time tracking, integrated reporting, and secure clinical communication.

Why HIPAA Compliant Communication Matters

Understand how moving away from unsecured SMS and informal communication channels can support secure, compliant physician collaboration.

Capturing the Value of Physician Expertise

Explore why physicians should have systems that recognize and capture the intellectual and clinical value of their expertise rather than treating every curbside consultation as free work.

About This Episode

In this episode of The Connected Practice, Dr. Kevin Halow examines the hidden cost of curbside consultations and why physicians often fail to receive compensation for valuable clinical expertise they provide to colleagues. He discusses CPT codes 99446 through 99452, along with the administrative challenges that make physicians reluctant to bill for interprofessional consultations. The episode explores how documentation requirements, time tracking, consent, and fragmented communication contribute to physician burnout and administrative burden. Dr. Halow introduces HCC Consult Core as a way to structure curbside consultations through secure, HIPAA compliant clinical communication, automatic audit trails, time tracking, and integrated reporting. The goal is to improve medical practice efficiency while helping physicians capture the value of their consultative work.

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